Frequently Asked Questions

Everything you need to know about shopping at Frankies Auto Electrics & Car Audio

How long does shipping take for my order?

We process most orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while express options are available at checkout for faster delivery across the country.

What is your return policy?

We offer a 30-day return policy for items in their original, unopened packaging. Please note that installed electrical components are generally non-returnable unless a manufacturing fault is identified.

Do your products come with a warranty?

Yes, all our auto electrical and car audio products come with full manufacturer warranties. The duration varies by brand but typically ranges from 12 months to 3 years.

Can I get technical support for my installation?

Absolutely. Our team of experts is available via phone or email to provide basic technical guidance and troubleshooting for any products purchased through our store.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later services like Afterpay and Zip to make your purchase more convenient.

Do you ship internationally?

Currently, we primarily ship within our domestic region. Please contact our support team for a custom shipping quote if you are located overseas.